Get in Touch

Got a question, a bug report, or just want to tell Pete he's doing a great job? Drop us a line — Simone and the team reply within 24 hours, usually faster on weekdays.

Thanks, partner! Your message has reached the Trading Post. We'll reply to you within 24 hours.

Trading Post HQ

📧 support@stephens-equipment.com

⏱ Response time: within 24 hours

📍 Registered office:
780 Bridge Gardens, Edinburgh, EH3 9LB

23725639

Stephens & Co. Reels Studios Ltd. All enquiries handled by our support team.

Quick Answers

How do I get more Copperhead Coins?
Simply refresh the page and Pete restores your starter stack of 5,000 Copperhead Coins — no purchase, no fuss.
I found a bug in one of the games.
We want to hear about it! Email support@stephens-equipment.com with "Bug Report" in the subject line and describe what happened. Dev will take a look.
Is there a way to save my progress?
Currently, Copperhead Coins and game state reset when you close or refresh the page. Your balance lives in the session — no account needed, and nothing to save.
Where can I find responsible play resources?
Our Responsible Play page has everything: tips for healthy habits, warning signs, and links to support organisations including the free national helpline (0808 8020 133).