Privacy Policy
1. Who We Are
Stephens & Co. Reels is operated by Stephens & Co. Reels Studios Ltd, whose registered office is at 780 Bridge Gardens, Edinburgh, EH3 9LB (23725639). We are the data controller for personal data processed through this website. Contact us at support@stephens-equipment.com.
2. What Data We Collect
We collect limited personal data to operate the site and respond to support enquiries:
- Contact data: name and email address when you write to us via the contact form or by email.
- Technical data: IP address, browser type, operating system, referring URL, and pages visited — collected automatically via Cloudflare's infrastructure for security and performance purposes.
- Cookie and preference data: your cookie consent choice (stored in
localStorage.__cc_v1) and your age-gate confirmation (__age_okcookie). For a full list of cookies, see our Cookie Policy.
We do not collect payment information. There is no account registration on this site, and we do not hold any financial data about our visitors.
3. Legal Basis (UK GDPR)
We rely on the following lawful bases under the UK GDPR:
- Legitimate interests (Article 6(1)(f)): operating the site securely and preventing fraud, maintaining server logs, responding to support requests from people who contact us voluntarily.
- Consent (Article 6(1)(a)): setting analytics or advertising cookies beyond strictly necessary ones. You may withdraw this consent at any time by clearing your cookie preferences on the Cookies page.
- Legal obligation (Article 6(1)(c)): where we are required by law to retain or disclose information.
4. How We Use Your Data
- To respond to support and contact enquiries.
- To maintain the security and performance of the site (Cloudflare logs).
- To understand aggregate traffic patterns and improve the games (anonymised analytics only).
- To comply with legal obligations.
We do not use your data for automated decision-making or profiling, and we do not serve personalised advertising on this site.
5. Data Sharing
We share data only where necessary:
- Cloudflare, Inc. — our infrastructure provider. Processes IP addresses and request metadata for security and performance. Cloudflare's privacy policy is at cloudflare.com/privacypolicy.
- Email service provider: your message and email address when you use our contact form.
- We do not sell your data to third parties. We do not share data for third-party advertising purposes without your explicit consent.
6. Retention
Support emails are retained for up to 12 months and then deleted. Cloudflare access logs are retained for up to 30 days. Cookie consent records are stored in your browser until you clear them.
7. Your Rights (UK GDPR)
You have the right to: access the data we hold about you; rectify inaccurate data; request erasure; restrict or object to processing; and data portability. To exercise any right, email us at support@stephens-equipment.com. You also have the right to lodge a complaint with the UK Information Commissioner's Office (ico.org.uk).
8. International Transfers
Cloudflare operates a globally distributed network. Where personal data is transferred outside the UK, Cloudflare relies on the UK's international transfer mechanisms (UK adequacy decisions and Standard Contractual Clauses). No other international transfers of personal data are made.
9. Cookies
For detailed information about the cookies we use, the categories they fall into, and how to manage them, see our dedicated Cookie Policy.
10. Changes to This Policy
We may update this policy from time to time. The "Last updated" date at the top will reflect the most recent revision. Continued use of the site after an update constitutes acceptance of the revised policy.
11. Contact
Questions about this policy? Write to us at support@stephens-equipment.com or by post to our registered office: 780 Bridge Gardens, Edinburgh, EH3 9LB.